CUSTOMIZED SUPPORT

On demand and accurate guidance

Elevate Your Licensing Experience with Premier License Desk Support. In today's fast-paced business environment, managing licensing inquiries can be time-consuming and complex. That's where our Premier License Desk Support comes in. We offer a dedicated service tailored specifically to handle all your licensing-related questions efficiently and effectively.

Why Choose Premier License Desk Support?

  • Unlimited Support: Raise an unlimited number of support tickets whenever you need assistance!

  • 48 Hour SLA: Get the licensing answers you need right now, so you can confidently make important decisions without any delay whatsoever! Our dedicated team offers a 48-hour service level agreement to ensure timely responses to all your inquiries.

  • Customized Solutions: We recognize that every organization has distinct licensing needs. Our team offers personalized advice, designed specifically for your requirements. Instead of generic answers from Microsoft Product Use Rights, we provide customized solutions, ensuring you can confidently take immediate action.

Choose Premier License Desk Support for a reliable and efficient solution to all your licensing inquiries. Partner with us to ensure your organization navigates the complexities of licensing with confidence and ease. Contact us today to learn more about how we can support your needs.

Tell Me More

  • Altaris' Microsoft Licensing Premier Support is a subscription service. Pricing is based on several factors, including the size of your environment, monthly SPLA program spend, and the number of users.

  • With Altaris, you receive tailored, actionable answers to your specific questions—not just generic responses from Microsoft Licensing guides. We've seen many clients reduce their SPLA spend within 12 months of working with us, which often more than covers the cost of their License Desk subscription. It’s a smart investment!

  • No, Microsoft Licensing Premier Support is focused on licensing and technical questions related to your SPLA licensing and reporting, not audit assistance.

  • While you can certainly consult your Reseller for guidance, Altaris provides best-in-class advice that’s defendable in an audit. Keep in mind that Resellers, who are paid by Microsoft, typically manage hundreds or thousands of clients and may not offer the dedicated support that Altaris Cloud does.

  • The Altaris team brings over 40 years of experience with Microsoft SPLA and other licensing programs. We’ve helped design SPLA compliance, worked with SPLA Resellers, and conducted hundreds of SPLA audits for Microsoft. Whatever your scenario, chances are we’ve seen it before.

  • Tailored, expert guidance. We gather all the necessary data before providing advice to ensure you're compliant and can defend your position in an audit. Our recommendations help you make informed business decisions that impact your bottom line.